Were you expecting to receive a premium offer that never arrived? Here's what you can do:
The most common reasons for a premium not being delivered are:
- There's an outdated address on file.
- A gift was given on another page besides that month's premium offer page. See here for how to find this month's current premium offer page.
- The premium was requested by an international donor. Unfortunately at this time, we are unable to offer shipping outside of the United States.